SHIPPING & DELIVERY
FREE SHIPPING
HONG KONG & MACAU: HKD250 or above.
OTHER COUNTRIES: HKD800 or above.
SHIPPING FEE
HONG KONG & MACAU: HKD30 for orders under HKD250.
MAINLAND CHINA & TAIWAN: HKD95 for orders under HKD800.
(Please note: According to TAIWAN Customs, receiver needs to provide their Full Name in Chinese and ID number based on their ID card for courier purposes.)
OTHER COUNTRIES: HKD250 for orders under HKD800.
CUSTOMS DUTIES
Shipments from JAMA BASICS are delivery duty unpaid. Any and all customs or import duties are charged once the package arrives at its destination. Customers are responsible for these charges.
If customers refuse to accept packages due to import duties or taxes, customers must take full liability for all return shipment costs, customs charges and handling fees.
JAMA BASICS cannot declare purchased items as gifts or declare an amount lower than the actual product price.
ASIA
HONG KONG
INDIA
INDONESIA
JAPAN
MACAU
MAINLAND CHINA
MALAYSIA
PHILIPPINES
SINGAPORE
SOUTH KOREA
TAIWAN
THAILAND
VIETNAM
NORTH AMERICA
CANADA
UNITED STATES OF AMERICA (SUSPENDED)
OCEANIA
AUSTRALIA
Estimated Shipping Time
HONG KONG / MAINLAND CHINA / MACAU / TAIWAN - 3-5 Business Days.
OTHER COUNTRIES - 7-14 Business Days, Unless Otherwise Stated.